🖥️ Learn more about ad|quo design

FAQ - Quickly explained. Simply understood

Here you will find answers to the most frequently asked questions about our services, the process and the collaboration.

General information on cooperation

How does a project start work for you?

We start with a structured initial meeting in which we discuss your goals, requirements and general conditions. This results in a concrete offer. After approval, we get started.

Is the initial consultation free of charge?

Yes, the initial consultation is free of charge. If you arrive in person, we will charge a travel fee which will be offset against a future order.

Can I meet you in person or will you come to me?

Yes, both are possible. We offer personal appointments at our location or at your location. For appointments outside our location, we charge a travel fee, which will be offset against a future order.

How long does a project usually take for you?

That depends on the scope. Smaller websites or individual designs are often ready within a few weeks. Larger projects such as online stores or complete brand presences require more time. We provide a realistic estimate before the project starts.

How do we communicate during the project?

Preferably directly and clearly - by e-mail, telephone or video call. Together, we'll decide what's best for you and make sure you're always up to date.

Do you also work with customers outside the region?

Yes, we support customers throughout Germany - digitally and flexibly. Distance is irrelevant for smooth cooperation.

What documents or information do you need from me?

Depending on the project, we need texts, images, access data or existing material such as logos. We tell you exactly what is needed and also provide support with the creation.

Do you also offer training courses or workshops?

Yes, depending on the project and topic, we can offer individual training or workshops - either digitally or on site.

Web design & online stores

What does a website cost you?

This depends on the scope, functions and design. We don't create all-inclusive offers, but calculate on the basis of your specific requirements. So you only pay for what you really need.

Do you also do online stores?

Yes, we realize online stores with a focus on design, user-friendliness and function. We use systems such as Shopify or WooCommerce - depending on what suits your project.

Do you take over the maintenance and upkeep of the website?

Yes, we can take over maintenance for your site on request. Take a look at our maintenance offer. (LINK!!!!!!!!)

Do you also do the hosting?

Yes, we take care of the hosting and technical setup.

How does a website relaunch work for you?

First, we analyze the existing website and discuss what should be retained and what needs to change. We then develop a new design and structure - with a focus on target groups, SEO and user experience.

Can data be lost during a relaunch?

No - we save content and take it over carefully. If required, we can also archive your old site.

Can you also just revise the design?

Yes, if the technology fits. We only adapt what is really necessary - in stages if required.

Will my data remain the same on Google or other search engines?

Yes, we pay attention to SEO during the relaunch and forward old URLs so that you retain or even improve your ranking.

Do you also create landing pages for online advertising?

Yes, we develop customized landing pages for Google Ads, social media campaigns or newsletter campaigns - always with a focus on performance.

Do you also optimize landing pages for mobile devices?

Naturally. All our websites & landing pages are mobile-optimized, fast-loading and user-friendly on all end devices.

Can you implement A/B tests or conversion optimization?

Yes, we advise on testing strategies and implement different variants on request in order to achieve the best possible conversion.

Do you also transfer product data or stock levels?

Yes, we integrate existing data and import CSV files.

Are your stores legally protected?

We pay attention to GDPR, legal notice, general terms and conditions and other legal requirements. 

SEO & Visibility

Can I be at the top of Google?

We don't promise a first place guarantee - and we don't believe in such statements. But: We work strategically and based on data to make your website easier to find.

How long does it take for SEO to take effect?

Search engine optimization is a process. The first effects can often be seen after a few weeks, sustainable results develop over months. We provide transparent advice and focus on long-term measures.

Do you also offer ongoing SEO support?

Yes - if you wish, we can continuously optimize your site and adapt it to new requirements and search engine updates.

What SEO services do you offer?

We offer technical optimization, keyword research, content optimization, meta tags, load time analysis, local SEO and more.

Do I have to write texts myself?

No. In our SEO packages, we are happy to create search engine-optimized content based on your information - professional, understandable and tailored to your target group.

Design, graphics & branding

Do you also design logos and complete brand identities?

Yes, from logo development to comprehensive corporate identity, we support companies with their visual appearance - tailored to their industry, target group and brand message.

Will I receive my logo in all formats?

Yes, you will receive your logo in various file formats (e.g. JPG, PNG, SVG, PDF) - for web, print and social media.

Do you also create print products such as flyers or brochures?

Yes, whether it's a business card, brochure or exhibition wall - we design all standard print formats and work closely with print shops or deliver print-ready files.

I already have a logo - can you just rework the design?

Yes, if the logo is to remain, we adapt the design, colors or typeface and bring everything up to a modern, coherent standard.

Can I order individual graphics from you?

Of course we do. We are also happy to take on smaller design jobs such as social media templates, presentations or infographics.

Do you work with print shops?

Yes, we can create print data, coordinate print shops or handle the entire printing process for you.

Do you also make advertising materials such as banners, stickers or packaging?

Yes, we design all types of advertising materials and provide recommendations for materials, formats and printing methods.

Social Media & Newsletter

Which social media channels do you manage?

We manage Instagram, Facebook, LinkedIn and TikTok, among others - depending on where your target group is active.

Do you also create reels, stories or ads?

Yes, we develop formats to suit the platform - from story designs to animated advertisements.

How often should you post?

It depends on the platform and strategy. Together we develop a suitable editorial plan and ensure regularity and quality.

Can you manage my social media channels completely?

Yes, we take care of content planning, design, text, hashtags, scheduling and monitoring - all from a single source.

Which newsletter tools do you work with?

We implement newsletters individually according to requirements.

Can you also create content and texts?

Yes, we take care of the entire creation process - from the topic idea to the finished newsletter, including images, text and call-to-action.

How often should a newsletter be sent?

It depends on the target group and content. We advise on mailing frequency, segmentation and performance optimization.